A new innovative customer service: ScameBot

SCAME Forni Industriali Spa in line with its aim of providing state-of-the-art solutions, faces the challenge of the customer and after-sales services, in order to reach the maximum technological level – in this field too – through a continuous process of innovation and research.

The optional package ScameService adds the guarantee of a prompt, high-quality and efficient customer service –  anywhere in the world – to each line of the portfolio by SCAME Forni Industriali SpA, while maintaining a high know-how level that marks our team of experts, but without the need for their presence on-site.

SCAME Forni Industriali SpA technicians can give solutions, assistance and support for any problems arising during the use, maintenance and management of our production lines, through two revolutionary tools – ScameBot and ScameAssist – both integrating part of the package ScameService, the first one engineered for the Diagnostics and the latter for the Operativity.

ScameBot

Scamebot is a revolutionary robot for remote communication with autonomous movement, remotely manoeuvrable, which allows Scame technician to connect with the customer’s operator/maintenance worker – wherever they are located – providing a physical presence where this is not possible.
SCAME Forni Industriali SpA is able to pilot Scamebot around the machinery thanks to the

– wide visual field of its cameras
– “Self-Driving” sensor, helpful to avoid obstacles in its path
– stabilizer that ensures balance
– motorized adjustment in height

All these functionalities allow us to verify, supervise, check and diagnose problems, as well as come up with solutions and show the customer’s technicians how to intervene.

A new innovative customer service: ScameAssist

SCAME Forni Industriali Spa in line with its aim of providing state-of-the-art solutions, faces the challenge of the customer and after-sales services, in order to reach the maximum technological level – in this field too – through a continuous process of innovation and research.

The optional package ScameService adds the guarantee of a prompt, high-quality and efficient customer service –  anywhere in the world – to each line of the portfolio by SCAME Forni Industriali SpA, while maintaining a high know-how level that marks our team of experts, but without the need for their presence on-site.

SCAME Forni Industriali SpA technicians can give solutions, assistance and support for any problems arising during the use, maintenance and management of our production lines, through two revolutionary tools – ScameBot and ScameAssist – both integrating part of the package ScameService, the first one engineered for the Diagnostics and the latter for the Operativity.

ScameAssist

ScameAssist is a wearable compact device, equipped with a micro high-resolution display, headphones, microphone and a camera. It’s got the same potentialities and functionalities of an Android device, and once connected to a Wi-Fi network, it can connect SCAME Forni Industriali SpA technician with the customer’s operator at the equipment to be maintained.

The customer’s technician therefore can be guided in the specific operations to be carried out to restore damages or in the proper settings of the equipment, following SCAME Forni Industriali SpA technicians indications, who can see all the actions done by the operator.

SCAME Forni Industriali SpA technician, through the micro display can also send diagrams and graphic instructions to execute various tasks.

SCAME Oil Hardening Line and Salt Hardening Line

The Brochure can be viewed on the button below.

In the field of heat treatments such as quenching and tempering, carburizing and carbonitriding Scame Forni Industriali S.p.A. has developed a variety of equipments, providing more than 50 production lines in the last few years.

The experience acquired in numerous fields of application where our equipments are used and the ability of Scame forni industriali S.p.A. to adapt the «heat treatment» technology to the application and needs of the customers, nowadays lead to provide two types of specific production lines for vegetal or mineral oil quenching and tempering, and salt bath quenching and tempering.

The OHL lines the vegetal or mineral oil quenching and tempering heat treatment of carbon steel components, with protective atmosphere made of or nitrogen-methanol with enrichment of propane and and ammonia; they can be equipped with tipping loaders and drum washing machines or washing pieces conveyor belt and Carbon potential control.

The SHL are specifically engineered for martempering quanching treatment of mild steel components, with salts tank equipped with a ventilator to thermoadjust the salt temperature, optional washing with drum washing machine or with water tanks with salt retrieval, protective atmosphere made of endogas or nitrogen-methanol with propane and ammonia enrichment.

SCAME Forni Industriali Spa strengthens its presence in Mexico

January 2020 – SCAME Forni Industriali, a company active the early 80’s in manufacturing industrial equipment for the innovative heat treatment of mild and stainless steel, noble and precious metals, inaugurates the new year with the installation of the fourth industrial furnace in Mexico, strengthening the business relationship with one of the biggest manufacturers and suppliers of automotive components in the world.

The modern equipment, a continuous conveyor belt furnace Inox Line for the for solution annealing and brazing with nickel or copper of stainless steel parts with flat or «hump-back« operation, fully meets essential factors such as technology and innovation, achieved by SCAME Forni Industriali over the past 30 years of activity  fully grown in the field of innovative heat treatments.

Characteristics of the Inox Line furnace:

  • Continuous conveyor belt furnace with metal muffle for containment of hydrogen controlled atmosphere;

  • Hourly production100 kg/h;

  • Operating speed up to 300 mm;

Advantage of the Inox Line furnace:

  • Possibility to work in 100% hydrogen in the heating zone in total safety for the environment around;

  • Possibility to continuously control the dew point;

  • Very quick adjustement for production start;

  • investment in terms of time production.

Please visit the Inox Line section on the official website SCAME Forni Industriali for a more complete overview of the equipment, with the possibility to visualize the technical data sheet and a short video demonstration.

Outlook of metals heat treatment

The heat treatments of the metals are metallurgictransformations under protective atmosphere at high temperature aimed atimproving the mechanic, use and tear-and-wear characteristics of the metals.

They make up for up to 15/18% of the final cost of theproduct and are very important to reduce the deformations, to give bettermechanic characteristics and to reduce the cost of the material used.

The outlook from 2016 to 2020 in the heat treatmentindustry forecasts an increase in both the new equipment and in the serviceswith an increase of 5-6%, compared to a global increase of the economy between0,5 and 1,5%, mainly thanks to the growth of the manufacturing market in theautomotive industry, which forecasts the realization of 100.000.000 vehicles produced in 2020 compared to the 92.000.000 of 2015.

All this causes big innovations in the construction ofthe equipment for the heat treatment, also because of the norms CQI 9introduced by all the major automobile producers worldwide, with the followingchanges:

1) Increase in the computerization on the equipmentwith continuous monitoring of the fluids both in their flow rates and intheir pressure.

Scame forni industriali S.p.A. has for manyyears already evolved its equipment with complete data digitalization andlogging, to be able to go back any time to how the furnace worked and whetherthere has been any anomaly.

2) Possibilityto create protocols on the furnace computerizedsystem with log of all the necessary functions (temperature, gas pressure andflow rates, temporary start up and stop signals etc.); this created a kind ofproductive handbook which can be used anywhere in the world allowing ourcustomers to produce everywhere the same way.

3) Remotecontrol of our furnaces and possibility for our technicaldepartment to connect directly to the furnace computer to check itsfunctionality, give our customer technicians support and offer remote training.

4) Improvementin the environmental impact in the use ofnew-generation furnaces with the replacement of the old ones that produce a lotof CO2, heat up the working environment and have high emissions in theatmosphere. The continuous search for costs reduction of the heat treatmentallows for investments on new equipment which drastically reduce the pollutioneffects of the old ones.

5) Considerablereduction of accidents on the furnaces thanks tothe continuous research and development to cut to almost 0 the chances for afurnace to cause accidents. The continuous applied research and the use ofadequate devices allow to reduce, if not even to zero, any possible humanerror, thanks to the obligation of the use of the furnaces in safetyconditions.

6) Increasein the Countries where the equipment for heat treatment will be used,such as Vietnam, Egypt and Africa, whereas there will be remarkable increasesin Mexico, India and Indonesia. All the investments in equipment for heattreatment will shift to these areas in the next 10-15 years.